How to Plan a Print Campaign Around Your Customer's Year
If a print campaign underperforms, timing is usually the issue. Not the design. Not the message. The timing. The fix isn’t complicated, but it does require a shift in how you plan. Instead of building around when you want to send something, you build around when your customer is most likely to act and then work backward from there. Start With the Decision You Want to Influence Before thinking about formats or quantities, get clear on the outcome. What exactly do you want your customer to do and when? That could be booking a service, making a purchase, registering for something, or even approving next year’s budget. The more specific you are about that moment, the easier it becomes to plan everything else around it. For example, if you’re targeting fall service bookings, your true decision window might be late September into October. That’s your anchor point. Now Work Backward and Further Than Feels Necessary Here’s where many campaigns miss their window. Customers rarely deci...